// open a secure channel
We're in the dark.
But we're listening.
Questions about an order, the waitlist, or which package is right for you? Send us a message. We respond to every transmission within 24 hours.
// channel info
How to reach us.
// primary channel
contact@darkmodeai.net
Best for order questions, support, and general inquiries.
// response window
within 24 hours
We respond to every message. Even ghosts check their inbox.
// operating hours
Mon — Fri
Messages received on weekends are answered first thing Monday.
// response times
order inquiries< 12 hrs
technical support< 24 hrs
waitlist requests< 24 hrs
business inquiries< 48 hrs
// common topics
order status
waitlist
which package
compatibility
shipping
refunds
tech support
bulk orders